Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request a quote, submit an inquiry, request information about our services, complete an online form, or otherwise communicate with ECO Group or one of its companies.
Depending on the website you visit and the services you are interested in, information we collect may include:
● Your name● Company or organization name● Phone number● Email address● Mailing or service address● Property or project address● Information about your project or service requirements● Information included in your inquiry or message● Information provided when requesting a quote or estimate● Appointment or scheduling information● Payment or billing information where applicable● Other information you voluntarily provide
We only collect information that is reasonably necessary for the purposes described in this Privacy Policy or as otherwise permitted or required by law.

Information Collected Automatically

When you visit an ECO Group website or one of the websites operated by an ECO Group company, certain technical information may be collected automatically.
This may include your:
● IP address● Browser type● Device type● Operating system● Pages visited● Referring website● Approximate location● Date and time of your visit● Information about how you interact with the website
We may use cookies, tags, scripts, analytics tools, and similar technologies to operate, maintain, secure, and improve our websites and understand how visitors use them.
You can adjust your browser settings to limit or disable cookies. However, disabling certain cookies may affect the functionality or performance of portions of our websites.

How We Use Personal Information

ECO Group may collect and use personal information for purposes including:
● Responding to inquiries and requests● Providing information about ECO Group companies and their services● Preparing quotes and estimates● Understanding project and service requirements● Scheduling consultations, appointments, or services● Communicating with customers and prospective customers● Processing payments where applicable● Maintaining customer and business records● Operating and improving our websites● Understanding website traffic and visitor behaviour● Improving our services and online experience● Managing communications between ECO Group companies where appropriate● Preventing fraud, misuse, or unauthorized access● Protecting the security and integrity of our websites and systems● Complying with applicable laws and legal obligations● Fulfilling other purposes for which the information was provided or for which consent has been obtained

ECO Group Companies

The ECO Group website provides information about multiple related companies, including:
● ECO Concrete Levelling● ECO Thermal● ECO Fireproofing● ECO Seal● ECO FillFoam● ECO Commercial● Bandit Soil● XS Storage
Each company may operate its own website and provide different products or services. If you submit information through a specific company website, that information may be accessed and used by the applicable ECO Group company for the purposes of responding to your inquiry, providing requested services, or otherwise conducting business with you.
Where reasonably necessary, information may also be shared between ECO Group companies for administrative, operational, customer service, website, or business purposes, subject to applicable privacy requirements.

Consent

By providing personal information through an ECO Group website, you consent to its collection, use, and disclosure for the purposes identified when the information is provided or for purposes reasonably related to those purposes.

Where required by applicable privacy legislation, we will obtain additional consent before using or disclosing personal information for a new purpose.

You may withdraw your consent to certain uses of your personal information, subject to legal, contractual, or other reasonable limitations. Withdrawing consent may affect our ability to respond to an inquiry, provide a quote, schedule services, or otherwise provide requested services.

Disclosure of Personal Information

ECO Group does not sell or rent personal information to third parties.
We may disclose personal information when reasonably necessary to operate our websites, provide services, or conduct our business. This may include disclosure to:
● ECO Group companies and their employees or representatives where reasonably necessary● Employees and contractors who require the information to perform their duties● Website hosting, technology, communications, analytics, payment processing, and other service providers● Professional advisors where reasonably necessary● Contractors or other service providers involved in delivering requested services● Law enforcement, regulatory bodies, courts, or other authorities where required or permitted by law● Other organizations or individuals where you have provided consent or where disclosure is otherwise authorized or required by law
We take reasonable steps to ensure that third-party service providers only receive information reasonably necessary for the services they provide.

Website Links and Third-Party Services

The ECO Group website contains links to websites operated by individual ECO Group companies. These websites may have their own forms, services, cookies, analytics tools, and other website technologies.

The ECO Group website and individual company websites may also contain links to third-party websites or services.

When you follow a link to another website, you may become subject to that website's own privacy policy and terms of use. ECO Group is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the applicable privacy policy of any external website before providing personal information.

Online Forms and Service Inquiries

If you submit an inquiry, request a quote, contact a member of the ECO Group team, or otherwise provide information through one of our websites, the information you provide may be used to respond to your request and communicate with you regarding the services or information you requested.

Depending on the nature of your inquiry, your information may be directed to the ECO Group company best suited to respond to your request.

We may retain information submitted through online forms for reasonable business, communication, record-keeping, and legal purposes.

Please do not submit sensitive personal information through a general website contact form unless it is specifically requested and appropriate for the purpose.

Protection of Personal Information

ECO Group takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, theft, or destruction.

Access to personal information is limited to individuals and service providers who reasonably require it for legitimate business purposes.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our websites.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, respond to inquiries, provide services, maintain appropriate business records, resolve disputes, and satisfy applicable legal or business requirements.

When personal information is no longer required, we will take reasonable steps to securely destroy, delete, or anonymize it in accordance with our applicable policies and legal obligations.

Accessing and Correcting Your Personal Information

You may have the right to request access to personal information ECO Group holds about you and request that inaccurate or incomplete information be corrected, subject to applicable legal requirements and limitations.

If you would like to make a privacy-related request, please contact us using the information below. We may need to verify your identity before providing access to or making changes to personal information.

Privacy Questions and Complaints

If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or have a concern about how your personal information has been handled, please contact ECO Group of Companies.
ECO Group of Companies1200 Butte Street Pilot Butte , SK S0G 3Z0Phone: 1- 306-552 -5438
We will review privacy inquiries and complaints and take reasonable steps to address concerns in accordance with applicable privacy legislation.

Changes to This Privacy Policy

ECO Group of Companies may update this Privacy Policy from time to time to reflect changes to our websites, business practices, services, technology, or applicable privacy requirements.

When changes are made, the updated Privacy Policy will be posted on the ECO Group website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or the privacy practices of ECO Group of Companies, please contact:
ECO Group of Companies1200 Butte Street Pilot Butte , SK S0G 3Z0Phone: 1- 306-552 -5438